At CloudsChains, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, mobile application, and cryptocurrency investment services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you interact with CloudsChains:
Personal Identification Information: Full name, email address, phone number, and government-issued ID (where required for KYC/AML compliance).
Financial Information: Wallet addresses, transaction details, payment information, and investment history.
Technical Data: IP address, browser type, operating system, and device information.
Usage Information: Preferences, browsing patterns, and activities on our platform.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Verify your identity and comply with regulatory requirements (KYC/AML).
Process transactions and manage your investments securely.
Communicate with you regarding your account, updates, promotions, and security alerts.
Detect and prevent fraudulent, unauthorized, or illegal activities.
Improve user experience and platform performance.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
With regulatory authorities to comply with legal obligations.
With trusted third-party service providers (e.g., payment processors, compliance partners).
In the event of a business merger, acquisition, or asset transfer, where data may be transferred accordingly.
4. Data Protection & Security
We implement strong security measures to protect your personal and financial information, including:
End-to-end data encryption.
Secure servers with multi-layered firewalls.
Regular audits and system monitoring.
Two-factor authentication (2FA) for account access.
Despite these measures, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
CloudsChains uses cookies and similar technologies to:
Enhance website functionality.
Analyze platform performance.
Personalize your user experience.
You can disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or correct your personal information.
Request deletion of your data (subject to legal and regulatory requirements).
Opt out of marketing communications.
Restrict or object to certain data processing activities.
7. Third-Party Links
Our platform may contain links to third-party websites or services. CloudsChains is not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.